Shipping - Bernice Sara
15900
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CURRENCY

All prices shown are in Australian Dollars $AUD. All purchase transactions and shipping costs will be calculated and processed in Australian Dollars.

PAYMENT

Bernice Sara accepts payment via PayPal. This allows you to pay securely online using your credit card, debit card, or a verified bank account.

PayPal is a fast and efficient way of transacting, which guarantees you privacy and security of your personal and financial information.

In using PayPal, your bank/credit details are never accessible to any third parties. For more information visit www.paypal.com

 

SHIPPING

Bernice Sara delivers around the globe. We use Australia Post as our Australia-wide and International courier to offer you the fastest and most efficient delivery as possible.

 

We are currently offering FREE SHIPPING WORLDWIDE on orders over $100 AUD.

 

– Free shipping is standard delivery with tracking.

– We also offer a flat rate for express delivery.

– $15 AUD within Australia with Express Post.

– $30 AUD International with Registered Post.

Delivery within Australia to metropolitan areas will usually arrive within 48 hours of dispatch. For regional areas delivery is between 2-5 business days. The deliver time for International orders is generally between 3-10 business days and a signature is required on delivery. Delivery times are provided as a guide only and we cannot be held liable for any delay caused by payment authorisation or freight companies.

 

We do not ship to international PO Boxes.

 

We will always endeavour to get your order dispatched as quickly as possible. If for any reason your items purchased are sold out or not available on back order, we will notify you by email as soon as possible to issue a refund.

CUSTOMS/TAXES

Some countries have import duty and or taxes on imported goods. These amounts vary and the charges are calculated when the goods reach the specified country. Bernice Sara is unable to estimate what the charges may be and therefore are not responsible for the payment of any taxes or duties. We strongly suggest that you contact your Customs Department for information on this matter.

SWIMWEAR QUALITY

Composition: 80% NYLON 20% LYCRA® / 78% ECONYL® NYLON 22% LYCRA®

 

We use the best quality Italian Lycras with maximum durability, shape retention and unrivaled chlorine resistance, up to 4.5 times that of ordinary elastane fabrics. The dyes used achieve the highest colour fastness values.

We also use new eco-friendly advanced recycled Carvico techno-fabric made with Econyl® – 100% regenerated nylon fiber. Using the latest yarn and knitting technologies, ECONYL® supports a more sustainable and ethical approach to fashion. Reducing our impact, with the same classic power and coverage creating high-quality garments that are durable, breathable and environmentally friendly.

UPF 50+ Sun Protection offers excellent sun protection in swimwear designed for the Australian outdoors from Solar Ultraviolet radiation, The Sun, Sunburn, Skin Damage and ultimately Skin Cancer.

Product Care Instructions:

 

Cold hand wash only with very mild soap

Do not bleach, soak or rub

Do not spin dry, dry clean or iron

Do not pack or store when wet

Avoid rough or abrasive surfaces and harsh chemicals

Lie flat or hang to dry out of direct sunlight

RETURNS

Before your purchases are shipped to you, we personally inspect your items to ensure they are in perfect condition. Your items are then carefully packaged to ensure they arrive in the exact same condition.

 

In the event your goods arrive in a damaged or less than perfect condition, please notify us immediately at info@bernicesara.com so we can address this with our shipping company.

 

If goods arrive faulty or damaged, once received we will assess and decide whether to issue an exchange, repair or refund.

 

We only offer refunds on faulty or damaged items, so please choose carefully.

We are happy to provide you with an exchange for unworn, full price items for another size, colour or style.

If you would like to return or exchange your purchase, please follow the following returns procedure.

 

  • Please notify us of the problem with your purchase via email to info@bernicesara.com within 7 days of delivery.
  • You will receive a response to your email accepting or declining your concern, with an explanation. You will be issued a returns address.
  • Please use pre-paid and traceable methods to ensure safe and documented delivery. We are not liable for the loss of any items.
  • If returning items from outside Australia, you must mark on the parcel ‘RETURN OF GOODS’.
  • Once we receive your package, we will promptly exchange or refund it as instructed.

 

The original shipping charges are not refundable if you are exchanging for an alternative item and return postage cost is the responsibility of the customer. We will not charge you additional shipping and handling charges for exchanging sizes only.

 

All items must be in original condition with swing tags still attached. For all swimwear, customers must try on items wearing underwear. If returned, the protective hygiene strip and all tags must remain in place and will not be accepted if removed or altered.

Any items which are considered to be “used” will be returned back to you at your own expense and cannot be considered for a replacement or refund.

 

We do not offer refunds for change of mind, wrong decision or incorrect size.

All discounted or sale items are final sale and cannot be exchanged or returned.

BACKORDERS

When an item is sold out in stock, the page will show if a “back order” is possible when you select that item. Please contact us at info@bernicesara.com to enquire about expected time frames or we will send you an email with a confirmation when we receive your order. If more than one item is purchased in that transaction we will send you the available items first and post the back ordered items once they are received.

SIZING

SWIM

SIZE

AU UK EU US

S

6-8 6-8 32-4 2-4
M 8-10 8-10 34-6

4-6

L 10-12 10-12 36-8

6-8

RESORT

SIZE

AU UK EU US

XS

6 6 32 0-2

S

8 8 34

2-4

M 10 10 36

4-6

L 12 12 38

6-8

Please contact info@bernicesara.com for enquiries on sizing and fit for different styles, we are happy to help!